Shipping Policy
At Kavana, we’re committed to delivering a smooth experience—just like our spirit.
Processing & Fulfillment
Orders are typically processed within 1–2 business days (Monday through Friday, excluding holidays). Once your order is fulfilled, you’ll receive a shipping confirmation email with tracking information.
Shipping Rates & Delivery
We currently ship throughout the United States. Standard shipping typically takes 3–7 business days, depending on your location. Expedited options may be available at checkout.
Note: Due to regulations surrounding kava products, we are unable to ship to certain states or regions where kava is restricted. If your order is affected, our team will contact you directly.
Address Accuracy
Please double-check that your shipping address is complete and correct. Kavana is not responsible for delays or failed deliveries due to incorrect or incomplete information provided at checkout.
Lost or Damaged Shipments
If your package arrives damaged, or you believe it has been lost in transit, contact us at sales@drinkkavana.com. We'll work with you to make it right.
Returns & Refunds
For information about returns, please visit our Refund Policy page.